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Cilla McKay
Connections (Oxford) Ltd
People Development & Training Consultancy
By listening, exploring and creating we offer bespoke holistic training and consultancy solutions which will enrich your business, add value and improve business performance.
We bring together years of practical Contact Centre, Sales, Service and Management experience, both operationally and from a people management perspective. From Talent Development and Succesion Planning through to Transformational Leadership Development, we have a specialist pool of consultants with the credentials to provide People Development and Operational Consultancy to a wide range of clients across the UK, Europe and Globally.
Strategy and vision... At Connections we see the development of clear corporate goals and objectives as this first vital step in developing people and managers, and increasing business performance. Our philosophy is to link in to your strategy and vision so that we “connect” the solution to the direction of your business.
Training People... Training, Development and Coaching are fundamental parts of the Management Toolkit, and in order for our clients to realise a tangible Return on Investment in developing people, these activities must be measured directly alongside Strategy and Vision. Our People Development interventions are prepared specifically from our analysis on site with you, together with our knowledge of Industry Best Practice. Cultural Fit is key, and we look to understand and match the style, culture and operational constraints that are individually unique to our clients.
Operational process... Supporting People and Performance development with aligned Internal Processes is fundamental to delivering the monetary Return on Investment for which Connections Oxford have gained a reputation. Often a peak in business performance occurs following a training or learning intervention; the effect can then diminish due to operational pressures and reversion to “type”.
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